Calling
Comprehensive calling solutions to support your digital transformation.
On premises and cloud calling solutions for every organization
Today’s work and learning landscape requires a modern calling and communication solution. Whether you need to support call capabilities in the office, support the hybrid workforce, provide collaboration solutions for students and staff, or implement a contact center, MGT can provide a reliable calling and collaboration solution for every organization.
On premises calling and cloud calling solutions with subscription plans enable you to choose the right calling solution for your organization size, allow you to scale, and support your transition to the cloud. Cloud calling supports your drive to digital transformation and provides a secure, reliable, full-featured calling solution in a predictable subscription model. The cloud delivery model increases reliability, reduces hardware maintenance, and ensures systems are up to date with automatic updates. All solutions support emergency calling handling with location support.
Integrated, comprehensive safety solution
Calling solutions deliver integrated messaging and collaboration for a consistent and intuitive user experience for calling, meetings, and messaging. Full-featured integrated messaging includes virtual receptionist, directory-based dialing and personalized voice mailboxes accessed via endpoint, email, app, and browser. Messaging apps provide custom presence status, instant messaging and collaboration spaces for more effective communication.
AI-driven customer experience platform for your contact center
Provide a personal experience to your citizens or customers and resolve issues quickly with AI-driven contact centers. Delivered on premises and in the cloud for scalable, small-to-large contact centers. Automated digital messaging, virtual self-service agents, AI for intelligent routing, workforce optimization, and reporting in a secure and scalable contact center solution.
Calling endpoints
Calling and collaboration endpoints are available from several manufacturers to support communication and work styles. MGT offers a large portfolio of devices from several manufacturers including occasional-use handsets, general business and advanced 4K video collaboration phones. Headset, mobile endpoint, digital whiteboards, and room collaboration devices can also be integrated into your calling and contact center solution.
Markets We Serve
I really take advantage of the filters and segments on Bento to understand who the survey respondents are serving because we are focused on specific populations.
Jenny Muniz
Policy Analyst, New America
MGT’s expertise has been extremely valuable as we transition to a new ERP. I truly appreciate their professionalism, expertise, teamwork, and continued focus and dedication to improving all aspects of our department’s cost allocation functions.
DHW Financial Management
Idaho Dept. of Health and Welfare (DHW) & State of Idaho Controller's Office (SCO)
As a technical service provider, MGT has closely and strategically collaborated with teachers and leaders from within our district to analyze data, identify strengths and opportunities for improvement within the lowest performing student subpopulations, and develop plans for implementation with a narrow focus on the highest impact levers. MGT closely collaborates to build capacity of educators, progress monitor goals, and adjust course, as needed.
Ronnie Cantu
District Leader, Harlandale ISD
For more than a decade, MGT has provided our District with an effective facility planning strategy that includes options for growth, asset management, reporting compliance, and financial accounting. From architect/contractor selection to project management, they provide support throughout the process and ensure that construction is efficiently planned, proceeds on schedule, remains within budget, and is completed on time.
Dr. Katie McNamara, Ed.D.
Former District Superintendent, South Bay Union School District
ORCA experienced a significant security event where a firewall misconfiguration led to an opportunity for bots on the internet to launch a brute force attack against the exposed service in an attempt to gain unauthorized access. Thanks to the Rapid 7 solution and MGT’s 24×7 SOC, the attack was detected and the firewall rule was disabled. The security event logs collected in Rapid 7 IDR allowed ORCA to confirm that none of the login attempts during the brute force attack were successful.
Robert Cook
Information Security Manager, ORCA - Sound Transit, Seattle, WA
We’ve worked with MGT over the years and more recently on a large-scale infrastructure upgrade. MGT provided exceptional project management, support and installation services which streamlined the upgrade and greatly reduced implementation times. Their team was responsive and mitigated unforeseen issues quickly and effectively. The comprehensive documentation that was provided at the end of the project facilitates simplified management along with future upgrades and enhancements.
Jeff Seed
Associate Vice Chancellor of Information Technology, West Hills Community College District
The team at MGT did an amazing job advancing our organizational effectiveness to drive better performance and student success. I tell all other universities to use MGT!
Greg Hartman
Chief Operating Officer, Texas A&M University
For my work in Coronado Unified, I found the team from MGT to be extremely knowledgeable and effective. Whether I needed their help with construction management, DSA closeouts, Prop. 39 energy work or general facilities advice, MGT demonstrated time and again that they were a trusted partner. I would be happy to use their services again.
Dr. Keith Butler
Former Associate Superintendent, Coronado Unified School District
We are confident that this will serve as a roadmap to ensure that we are navigating a course that eliminates any barriers for M/WBEs to successfully enter the business sector in our city.
Christopher R. Lundy, Esq.
Chief, Minority & Women's Business Opportunity Office, City of Baltimore
I am sincerely grateful for their commitment to Florida’s education system. It has been an honor and privilege to work with you and your team for the benefit of our students and Florida’s economy.
Pam Stewart
Commissioners, Florida Department of Education
Success Stories
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