Calling
Comprehensive calling solutions to support your digital transformation.
On premises and cloud calling solutions for every organization
Today’s work and learning landscape requires a modern calling and communication solution. Whether you need to support call capabilities in the office, support the hybrid workforce, provide collaboration solutions for students and staff, or implement a contact center, MGT can provide a reliable calling and collaboration solution for every organization.
On premises calling and cloud calling solutions with subscription plans enable you to choose the right calling solution for your organization size, allow you to scale, and support your transition to the cloud. Cloud calling supports your drive to digital transformation and provides a secure, reliable, full-featured calling solution in a predictable subscription model. The cloud delivery model increases reliability, reduces hardware maintenance, and ensures systems are up to date with automatic updates. All solutions support emergency calling handling with location support.
Integrated, comprehensive safety solution
Calling solutions deliver integrated messaging and collaboration for a consistent and intuitive user experience for calling, meetings, and messaging. Full-featured integrated messaging includes virtual receptionist, directory-based dialing and personalized voice mailboxes accessed via endpoint, email, app, and browser. Messaging apps provide custom presence status, instant messaging and collaboration spaces for more effective communication.
AI-driven customer experience platform for your contact center
Provide a personal experience to your citizens or customers and resolve issues quickly with AI-driven contact centers. Delivered on premises and in the cloud for scalable, small-to-large contact centers. Automated digital messaging, virtual self-service agents, AI for intelligent routing, workforce optimization, and reporting in a secure and scalable contact center solution.
Calling endpoints
Calling and collaboration endpoints are available from several manufacturers to support communication and work styles. MGT offers a large portfolio of devices from several manufacturers including occasional-use handsets, general business and advanced 4K video collaboration phones. Headset, mobile endpoint, digital whiteboards, and room collaboration devices can also be integrated into your calling and contact center solution.
Markets We Serve
The quality of MGT’s analysis, leadership, and presentation were excellent – shining a light on the opportunities for real improvement for greater equity in our community.
Brandon Wagner
Chief Administrator, Hillsborough County, Florida
Colleges have a large number of devices (up to 20+ per student) – students want to be on 24/7, especially those in dorms; we can’t afford to have the Wi-Fi disconnect for even a minute or we get thousands of complaints and there’s no way we can monitor 24/7 with internal staff.
School District
CIO
I have received exceptional guidance and encouragement from the mentors who have supported the Principal’s Leadership Academy. Their encouragement to step out of my comfort zone has increased my leadership confidence and ability to see things in multiple ways. I am especially impressed by their professionalism, responsiveness, breadth of knowledge and kindness. They are simply good people in all ways. I will consistently recommend my colleagues to attend any workshop they are part of.
Principal
Sun Valley Academy, Arizona
In my Product role at a K-12 education company, Bento gives me helpful and beautiful visualization to identify areas that could benefit from additional classroom resources.
Kevin Feyen
Vice President, William H. Sadlier
I really take advantage of the filters and segments on Bento to understand who the survey respondents are serving because we are focused on specific populations.
Jenny Muniz
Policy Analyst, New America
Thank you so much for your amazing work. The quality of your analysis, the way you led the DEI committee meetings, and your presentation to the Board of Commissioners was excellent and genuinely shines a light on the opportunities for real improvement of the state of equity in Hillsborough County.
Brandon Wagner
Chief Administrator, Hillsborough County, Florida
I use the Bento Survey Explorer to understand where folks are using high-quality curriculum and am able to link this to student performance outcomes on the Bento Dashboard to identify gaps or differences in district performance.
Tara McDonald
Partnerships Manager, Teaching Lab
MGT has been extremely valuable partners with the Whittier City School District. We have found their expertise in facility planning, financial support, and solar acquisition to be extremely professional and provided technical assistance that was beyond our internal capacity. We are proud to have them as partners.
Dr. Ron Carruth
Former Superintendent, Whittier City School District
Thanks to MGT, I feel confident in my ability to walk my team through [teaching practice] Teacher Clarity.
Assessment to Achievement Plus Participant
School Administrator, Utah
MGT took the time to understand our needs and even worked with me after hours to find the best long-term solution for us. From the start MGT emphasized a desire to not just be a vendor but instead a partner in it for the long haul dedicated to impact.
Ashley Bowman
Business Manager - Regional Fare System, ORCA - Sound Transit, Seattle, WA
Success Stories
Impact & Insights
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