Calling
Comprehensive calling solutions to support your digital transformation.
On premises and cloud calling solutions for every organization
Today’s work and learning landscape requires a modern calling and communication solution. Whether you need to support call capabilities in the office, support the hybrid workforce, provide collaboration solutions for students and staff, or implement a contact center, MGT can provide a reliable calling and collaboration solution for every organization.
On premises calling and cloud calling solutions with subscription plans enable you to choose the right calling solution for your organization size, allow you to scale, and support your transition to the cloud. Cloud calling supports your drive to digital transformation and provides a secure, reliable, full-featured calling solution in a predictable subscription model. The cloud delivery model increases reliability, reduces hardware maintenance, and ensures systems are up to date with automatic updates. All solutions support emergency calling handling with location support.
Integrated, comprehensive safety solution
Calling solutions deliver integrated messaging and collaboration for a consistent and intuitive user experience for calling, meetings, and messaging. Full-featured integrated messaging includes virtual receptionist, directory-based dialing and personalized voice mailboxes accessed via endpoint, email, app, and browser. Messaging apps provide custom presence status, instant messaging and collaboration spaces for more effective communication.
AI-driven customer experience platform for your contact center
Provide a personal experience to your citizens or customers and resolve issues quickly with AI-driven contact centers. Delivered on premises and in the cloud for scalable, small-to-large contact centers. Automated digital messaging, virtual self-service agents, AI for intelligent routing, workforce optimization, and reporting in a secure and scalable contact center solution.
Calling endpoints
Calling and collaboration endpoints are available from several manufacturers to support communication and work styles. MGT offers a large portfolio of devices from several manufacturers including occasional-use handsets, general business and advanced 4K video collaboration phones. Headset, mobile endpoint, digital whiteboards, and room collaboration devices can also be integrated into your calling and contact center solution.
Markets We Serve
I have received exceptional guidance and encouragement from the mentors who have supported the Principal’s Leadership Academy. Their encouragement to step out of my comfort zone has increased my leadership confidence and ability to see things in multiple ways. I am especially impressed by their professionalism, responsiveness, breadth of knowledge and kindness. They are simply good people in all ways. I will consistently recommend my colleagues to attend any workshop they are part of.
Principal
Sun Valley Academy, Arizona
What an abundance of expertise and coaching skills the MGT team has added to ADE’s Principals’ Leadership Academy PLUS! The MGT coaches artfully facilitate content-related discussions during training sessions and provide personalized coaching to current principals across the state of Arizona.
Director of Title II
Arizona Department of Education
You went above and beyond in the presentation. You hit all the high points of our results and weighed in on our conversation when it was most needed. I felt like we were really partners throughout the entire process and I enjoyed working with you and your team.
Jerry E. Chaikin
Chief Administrative Officer, Shaker Heights, Ohio
Higher eds are exposed to more sophisticated cyber-attacks through student hackers trying to leak tests, so they prefer to hire MSPs that have higher expertise and can offer 24/7 monitoring and response.
State College
CIO
I could not count Gwinnett as the 11th largest school district in the nation and 7th most diverse without the partnership of MGT. MGT is helping us create the script to have the tough conversations in this challenging state.
Dr. Calvin Watts
Superintendent, Gwinnett County Public Schools
My district has enjoyed a long-standing partnership with MGT through various grants, including RSSP, Strong Foundations, and ESF/TIL. Their unwavering support, guidance, and positive attitude have been invaluable throughout our collaborative projects. I am confident that I would not have been able to manage these grants successfully without MGT’s assistance. Their support has boosted my confidence and contributed to my daily successes!
Stephanie Reagle
Innovations Grant Coordinator, Stafford Municipal School District
The professionals at MGT, utilizing their SchoolSite Pro Software and their data dashboards, were able to show district leadership, in real-time, how changing school boundaries would impact enrollments at the affected schools. This was invaluable to the decision making procession.
Zane Woolstenhulme
Business Administrator, Ogden School District
The knowledge, the experience, the skillsets that they [MGT] possess, truly are necessary when you are creating a true plan for turnaround work that’s actionable and sustainable.
Dr. Kisha Cox
Principal, Jere Baxter Middle School
My staff has struggled in the past to do action steps because they don’t get the necessary follow-up, or they get dropped or pushed through the bottom. When they use this tool, the to-dos are always on the forefront. They always get done.
High School Language Arts Teacher
The network downtime we were experiencing became much more than just an inconvenience. It was impacting customer service, our reputation, and the ability to operate on a satisfactory level. Once they established a QoS for us, our network operation and call quality issues were a thing of the past. They began with a network assessment that provided a detailed map of the network, traffic flow, and identified weaknesses or vulnerabilities in the design and/or configuration.
Harvey Knowles
IT Manager, SouthCoast Health, South Carolina and Georgia
Success Stories
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