Calling
Comprehensive calling solutions to support your digital transformation.
On premises and cloud calling solutions for every organization
Today’s work and learning landscape requires a modern calling and communication solution. Whether you need to support call capabilities in the office, support the hybrid workforce, provide collaboration solutions for students and staff, or implement a contact center, MGT can provide a reliable calling and collaboration solution for every organization.
On premises calling and cloud calling solutions with subscription plans enable you to choose the right calling solution for your organization size, allow you to scale, and support your transition to the cloud. Cloud calling supports your drive to digital transformation and provides a secure, reliable, full-featured calling solution in a predictable subscription model. The cloud delivery model increases reliability, reduces hardware maintenance, and ensures systems are up to date with automatic updates. All solutions support emergency calling handling with location support.
Integrated, comprehensive safety solution
Calling solutions deliver integrated messaging and collaboration for a consistent and intuitive user experience for calling, meetings, and messaging. Full-featured integrated messaging includes virtual receptionist, directory-based dialing and personalized voice mailboxes accessed via endpoint, email, app, and browser. Messaging apps provide custom presence status, instant messaging and collaboration spaces for more effective communication.
AI-driven customer experience platform for your contact center
Provide a personal experience to your citizens or customers and resolve issues quickly with AI-driven contact centers. Delivered on premises and in the cloud for scalable, small-to-large contact centers. Automated digital messaging, virtual self-service agents, AI for intelligent routing, workforce optimization, and reporting in a secure and scalable contact center solution.
Calling endpoints
Calling and collaboration endpoints are available from several manufacturers to support communication and work styles. MGT offers a large portfolio of devices from several manufacturers including occasional-use handsets, general business and advanced 4K video collaboration phones. Headset, mobile endpoint, digital whiteboards, and room collaboration devices can also be integrated into your calling and contact center solution.
Markets We Serve
MGT’s consultants were knowledgeable, reliable, and professional. They walked us through the process every step of the way throughout the engagement.
Matthew Osterhoudt
Director Planning & Development Services Sarasota County, Florida
What an abundance of expertise and coaching skills the MGT team has added to ADE’s Principals’ Leadership Academy PLUS! The MGT coaches artfully facilitate content-related discussions during training sessions and provide personalized coaching to current principals across the state of Arizona.
Director of Title II
Arizona Department of Education
We are confident that this will serve as a roadmap to ensure that we are navigating a course that eliminates any barriers for M/WBEs to successfully enter the business sector in our city.
Christopher R. Lundy, Esq.
Chief, Minority & Women's Business Opportunity Office, City of Baltimore
Higher eds are exposed to more sophisticated cyber-attacks through student hackers trying to leak tests, so they prefer to hire MSPs that have higher expertise and can offer 24/7 monitoring and response.
State College
CIO
MGT has been extremely valuable partners with the Whittier City School District. We have found their expertise in facility planning, financial support, and solar acquisition to be extremely professional and provided technical assistance that was beyond our internal capacity. We are proud to have them as partners.
Dr. Ron Carruth
Former Superintendent, Whittier City School District
MGT helped our school district plan for the future with confidence with easy-to-use software tools to assess curriculum, staffing, budgeting, facilities planning, and IT infrastructure needs.
Sue Smith
Superintendent, Apollo School District, Space
Thank you so much for your amazing work. The quality of your analysis, the way you led the DEI committee meetings, and your presentation to the Board of Commissioners was excellent and genuinely shines a light on the opportunities for real improvement of the state of equity in Hillsborough County.
Brandon Wagner
Chief Administrator, Hillsborough County, Florida
MGT has been a great partner! Not only has my personal leadership enhanced since working with them, but our school as a whole has grown and improved in instructional and operational practices based on the personalized coaching and support provided by MGT.
Abe Hege
Principal, Guilford County School District
Of all the turnaround candidates, MGT was the group we had confidence in to rely on to get the job done.
Suzanne Morey
Pueblo Public Schools
Cities and governments have a wider network to monitor than schools and a lot more infrastructure e.g., traffic lights, multiple buildings, etc. – it benefits them to have an MSP providing 24/7 monitoring instead of hiring FTEs for it.
School District
IT Director
Success Stories
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