Calling
Comprehensive calling solutions to support your digital transformation.
On premises and cloud calling solutions for every organization
Today’s work and learning landscape requires a modern calling and communication solution. Whether you need to support call capabilities in the office, support the hybrid workforce, provide collaboration solutions for students and staff, or implement a contact center, MGT can provide a reliable calling and collaboration solution for every organization.
On premises calling and cloud calling solutions with subscription plans enable you to choose the right calling solution for your organization size, allow you to scale, and support your transition to the cloud. Cloud calling supports your drive to digital transformation and provides a secure, reliable, full-featured calling solution in a predictable subscription model. The cloud delivery model increases reliability, reduces hardware maintenance, and ensures systems are up to date with automatic updates. All solutions support emergency calling handling with location support.
Integrated, comprehensive safety solution
Calling solutions deliver integrated messaging and collaboration for a consistent and intuitive user experience for calling, meetings, and messaging. Full-featured integrated messaging includes virtual receptionist, directory-based dialing and personalized voice mailboxes accessed via endpoint, email, app, and browser. Messaging apps provide custom presence status, instant messaging and collaboration spaces for more effective communication.
AI-driven customer experience platform for your contact center
Provide a personal experience to your citizens or customers and resolve issues quickly with AI-driven contact centers. Delivered on premises and in the cloud for scalable, small-to-large contact centers. Automated digital messaging, virtual self-service agents, AI for intelligent routing, workforce optimization, and reporting in a secure and scalable contact center solution.
Calling endpoints
Calling and collaboration endpoints are available from several manufacturers to support communication and work styles. MGT offers a large portfolio of devices from several manufacturers including occasional-use handsets, general business and advanced 4K video collaboration phones. Headset, mobile endpoint, digital whiteboards, and room collaboration devices can also be integrated into your calling and contact center solution.
Markets We Serve
When MGT came in, they heard and they listened and they took the pieces that were already there in the administrative team and then they personalized professional learning opportunities for us … they took it to a whole different level.
Yvett Morales
Principal, Weslaco High School
Trust is critical when deciding to partner with a consultant on business and facilities projects in public schools. I work with MGT because I trust their knowledge, experience, and integrity. This team have proven, time and time again, to be an invaluable resource.
David Feliciano
Superintendent, La Mesa-Spring Valley Schools
MGT helps us identify our problems, and they bring solutions to the problems that are in the best interest for VIPA… MGT is taking that long-term personal relationship and partnership approach which we value greatly at VIPA.
Nicole L. Scatliffe
Director of Information Technology, Virgin Islands Port Authority
MGT is the only vendor authorized to configure our network. Their engineers are knowledgeable and understand our network. They do the heavy lifting with planning, project management, communication, configuration, installation, training, and documentation – all of which allows us to focus on other priorities
Frank Schlueter
Director of Educational Technology and Information Services, Glendale Unified School District
MGT immediately became another active member of our School Leadership Team. Their relationships with teachers were formed early with their willingness to get into the work and assist students. As a principal, it was a real help to have a thoughtful partner and accountability manager who was onsite daily.
Ryan Moody
Hillsborough County Public Schools, Florida, Principal, Oak Park Elementary, named Hillsborough Principal of the Year after Year-1 of MGT partnership
As a current client of MGT, we recommend them as a provider of SIEM solutions, and 24×7 Managed Detection and Response capabilities. Their implementation, on-going management of our solution, and overall engagement with us has been optimal and they have been easy to coordinate and collaborate with.
Phillip D. Dixon
IT Security Manager for HCPSS, Howard County Schools, Ellicott City, Maryland
My district has enjoyed a long-standing partnership with MGT through various grants, including RSSP, Strong Foundations, and ESF/TIL. Their unwavering support, guidance, and positive attitude have been invaluable throughout our collaborative projects. I am confident that I would not have been able to manage these grants successfully without MGT’s assistance. Their support has boosted my confidence and contributed to my daily successes!
Stephanie Reagle
Innovations Grant Coordinator, Stafford Municipal School District
Cities and governments have a wider network to monitor than schools and a lot more infrastructure e.g., traffic lights, multiple buildings, etc. – it benefits them to have an MSP providing 24/7 monitoring instead of hiring FTEs for it.
School District
IT Director
MGT is exceptional at what they do! They are also a trusted company for Security Services. We have found their process to be easy to follow and their Implementation procedures and Operational services to be very thorough.
Vinod Kumar
Program Manager, Community Behavioral Health Agency, City of Philadelphia
MGT is professional in its approach, very patient in learning DLIR processes and delivering customized and NIST aligned policy infrastructure to the DLIR, State of Hawaii.
Ryan V. Buillard
Director, IT, Department of Labor & Industrial Relations (DLIR), State of Hawaii
Success Stories
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