Calling
Comprehensive calling solutions to support your digital transformation.
On premises and cloud calling solutions for every organization
Today’s work and learning landscape requires a modern calling and communication solution. Whether you need to support call capabilities in the office, support the hybrid workforce, provide collaboration solutions for students and staff, or implement a contact center, MGT can provide a reliable calling and collaboration solution for every organization.
On premises calling and cloud calling solutions with subscription plans enable you to choose the right calling solution for your organization size, allow you to scale, and support your transition to the cloud. Cloud calling supports your drive to digital transformation and provides a secure, reliable, full-featured calling solution in a predictable subscription model. The cloud delivery model increases reliability, reduces hardware maintenance, and ensures systems are up to date with automatic updates. All solutions support emergency calling handling with location support.
Integrated, comprehensive safety solution
Calling solutions deliver integrated messaging and collaboration for a consistent and intuitive user experience for calling, meetings, and messaging. Full-featured integrated messaging includes virtual receptionist, directory-based dialing and personalized voice mailboxes accessed via endpoint, email, app, and browser. Messaging apps provide custom presence status, instant messaging and collaboration spaces for more effective communication.
AI-driven customer experience platform for your contact center
Provide a personal experience to your citizens or customers and resolve issues quickly with AI-driven contact centers. Delivered on premises and in the cloud for scalable, small-to-large contact centers. Automated digital messaging, virtual self-service agents, AI for intelligent routing, workforce optimization, and reporting in a secure and scalable contact center solution.
Calling endpoints
Calling and collaboration endpoints are available from several manufacturers to support communication and work styles. MGT offers a large portfolio of devices from several manufacturers including occasional-use handsets, general business and advanced 4K video collaboration phones. Headset, mobile endpoint, digital whiteboards, and room collaboration devices can also be integrated into your calling and contact center solution.
Markets We Serve
Many consultants couldn’t do what you do. Your ability to connect with staff – the DEI committee and those who are not comfortable with DEI work – was a difference maker.
Patrick Hernandez
Arapahoe County
My district has enjoyed a long-standing partnership with MGT through various grants, including RSSP, Strong Foundations, and ESF/TIL. Their unwavering support, guidance, and positive attitude have been invaluable throughout our collaborative projects. I am confident that I would not have been able to manage these grants successfully without MGT’s assistance. Their support has boosted my confidence and contributed to my daily successes!
Stephanie Reagle
Innovations Grant Coordinator, Stafford Municipal School District
MGT took the time to understand our needs and even worked with me after hours to find the best long-term solution for us. From the start MGT emphasized a desire to not just be a vendor but instead a partner in it for the long haul dedicated to impact.
Kyle J. Parker
Information Technology Director, City of Lawrenceville, GA
MGT is the only vendor authorized to configure our network. Their engineers are knowledgeable and understand our network. They do the heavy lifting with planning, project management, communication, configuration, installation, training, and documentation – all of which allows us to focus on other priorities
Frank Schlueter
Director of Educational Technology and Information Services, Glendale Unified School District
MGT came in and gave structure and process to our school improvement efforts. They worked with faculty and staff to build on existing talent and aptitudes. They worked with the NEFEC to help us develop a response plan to interim data and reporting. Their team has been available to us whenever we needed them. We are so proud of our success and will continue working with MGT to build on this momentum. Their flexibility and responsiveness are second to none.
Rex Mitchell
Hamilton County School District
MGT provided Alliant Credit Union with a crucial IT contractor to assist with a major data center modernization project. They were professional, efficient, and hard working. We will continue to engage MGT for future IT staffing support.
William Bylaska
Sr. Manager, Network Security, Alliant Credit Union
As a small school with limited resources, MGT has provided us with expertise we could not afford on our own. They have been with us throughout our facilities improvement projects. The MGT team brought their experiences and knowledge of school construction and financing to our team. They are experts in school construction and financing.
Steve Martinez
Former Executive Director, Ridgecrest Charter School
We’ve worked with MGT over the years and more recently on a large-scale infrastructure upgrade. MGT provided exceptional project management, support and installation services which streamlined the upgrade and greatly reduced implementation times. Their team was responsive and mitigated unforeseen issues quickly and effectively. The comprehensive documentation that was provided at the end of the project facilitates simplified management along with future upgrades and enhancements.
Jeff Seed
Associate Vice Chancellor of Information Technology, West Hills Community College District
We are confident that this will serve as a roadmap to ensure that we are navigating a course that eliminates any barriers for M/WBEs to successfully enter the business sector in our city.
Christopher R. Lundy, Esq.
Chief, Minority & Women's Business Opportunity Office, City of Baltimore
The network downtime severely affected customer service, our reputation, and operational efficiency. Seeking assistance, we reached out to MGT. Since then, our network operation and support have vastly improved, providing greater stability. Previously plagued by frequent downtime, such occurrences are now rare and well-understood. Our network operation and call quality issues are now a thing of the past!
Harvey Knowles
IT Manager, SouthCoast Health, South Carolina and Georgia
Success Stories
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