Calling
Comprehensive calling solutions to support your digital transformation.
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On premises and cloud calling solutions for every organization
Today’s work and learning landscape requires a modern calling and communication solution. Whether you need to support call capabilities in the office, support the hybrid workforce, provide collaboration solutions for students and staff, or implement a contact center, MGT can provide a reliable calling and collaboration solution for every organization.
On premises calling and cloud calling solutions with subscription plans enable you to choose the right calling solution for your organization size, allow you to scale, and support your transition to the cloud. Cloud calling supports your drive to digital transformation and provides a secure, reliable, full-featured calling solution in a predictable subscription model. The cloud delivery model increases reliability, reduces hardware maintenance, and ensures systems are up to date with automatic updates. All solutions support emergency calling handling with location support.
Integrated, comprehensive safety solution
Calling solutions deliver integrated messaging and collaboration for a consistent and intuitive user experience for calling, meetings, and messaging. Full-featured integrated messaging includes virtual receptionist, directory-based dialing and personalized voice mailboxes accessed via endpoint, email, app, and browser. Messaging apps provide custom presence status, instant messaging and collaboration spaces for more effective communication.
AI-driven customer experience platform for your contact center
Provide a personal experience to your citizens or customers and resolve issues quickly with AI-driven contact centers. Delivered on premises and in the cloud for scalable, small-to-large contact centers. Automated digital messaging, virtual self-service agents, AI for intelligent routing, workforce optimization, and reporting in a secure and scalable contact center solution.
Calling endpoints
Calling and collaboration endpoints are available from several manufacturers to support communication and work styles. MGT offers a large portfolio of devices from several manufacturers including occasional-use handsets, general business and advanced 4K video collaboration phones. Headset, mobile endpoint, digital whiteboards, and room collaboration devices can also be integrated into your calling and contact center solution.
Markets We Serve
What an abundance of expertise and coaching skills the MGT team has added to ADE’s Principals’ Leadership Academy PLUS! The MGT coaches artfully facilitate content-related discussions during training sessions and provide personalized coaching to current principals across the state of Arizona.
Director of Title II
Arizona Department of Education
MGT has been a huge help in working with the district to resolve several complex facilities challenges. Additionally, they have been instrumental in assisting us with obtaining district friendly mitigation agreements. The depth of knowledge that the MGT staff possesses is extremely beneficial to us as a smaller district!
Steve Doyle
Superintendent, Castaic Union School District
Many consultants couldn’t do what you do. Your ability to connect with staff – the DEI committee and those who are not comfortable with DEI work – was a difference maker.
Patrick Hernandez
Arapahoe County
MGT is exceptional at what they do! They are also a trusted company for Security Services. We have found their process to be easy to follow and their Implementation procedures and Operational services to be very thorough.
Vinod Kumar
Program Manager, Community Behavioral Health Agency, City of Philadelphia
As a technical service provider, MGT has closely and strategically collaborated with teachers and leaders from within our district to analyze data, identify strengths and opportunities for improvement within the lowest performing student subpopulations, and develop plans for implementation with a narrow focus on the highest impact levers. MGT closely collaborates to build capacity of educators, progress monitor goals, and adjust course, as needed.
Ronnie Cantu
District Leader, Harlandale ISD
MGT immediately became another active member of our School Leadership Team. Their relationships with teachers were formed early with their willingness to get into the work and assist students. As a principal, it was a real help to have a thoughtful partner and accountability manager who was onsite daily.
Ryan Moody
Hillsborough County Public Schools, Florida, Principal, Oak Park Elementary, named Hillsborough Principal of the Year after Year-1 of MGT partnership
Higher eds are exposed to more sophisticated cyber-attacks through student hackers trying to leak tests, so they prefer to hire MSPs that have higher expertise and can offer 24/7 monitoring and response.
State College
CIO
MGT’s expertise has been extremely valuable as we transition to a new ERP. I truly appreciate their professionalism, expertise, teamwork, and continued focus and dedication to improving all aspects of our department’s cost allocation functions.
DHW Financial Management
Idaho Dept. of Health and Welfare (DHW) & State of Idaho Controller's Office (SCO)
Over the past four years, MGT has served as my facilities experts. Together we have successfully negotiated a community facilities district with a local developer, competitively selected a pool of architects and a construction manager, and worked with OPSC on our eligibility for state facility dollars for various projects. MGT has been instrumental and indispensable in our many “wins” at Cucamonga School District.
Rick Jensen
Former Assistant Superintendent Business Services, Cucamonga School District
The team at MGT did an amazing job advancing our organizational effectiveness to drive better performance and student success. I tell all other universities to use MGT!
Greg Hartman
Chief Operating Officer, Texas A&M University
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