Calling
Comprehensive calling solutions to support your digital transformation.
On premises and cloud calling solutions for every organization
Today’s work and learning landscape requires a modern calling and communication solution. Whether you need to support call capabilities in the office, support the hybrid workforce, provide collaboration solutions for students and staff, or implement a contact center, MGT can provide a reliable calling and collaboration solution for every organization.
On premises calling and cloud calling solutions with subscription plans enable you to choose the right calling solution for your organization size, allow you to scale, and support your transition to the cloud. Cloud calling supports your drive to digital transformation and provides a secure, reliable, full-featured calling solution in a predictable subscription model. The cloud delivery model increases reliability, reduces hardware maintenance, and ensures systems are up to date with automatic updates. All solutions support emergency calling handling with location support.
Integrated, comprehensive safety solution
Calling solutions deliver integrated messaging and collaboration for a consistent and intuitive user experience for calling, meetings, and messaging. Full-featured integrated messaging includes virtual receptionist, directory-based dialing and personalized voice mailboxes accessed via endpoint, email, app, and browser. Messaging apps provide custom presence status, instant messaging and collaboration spaces for more effective communication.
AI-driven customer experience platform for your contact center
Provide a personal experience to your citizens or customers and resolve issues quickly with AI-driven contact centers. Delivered on premises and in the cloud for scalable, small-to-large contact centers. Automated digital messaging, virtual self-service agents, AI for intelligent routing, workforce optimization, and reporting in a secure and scalable contact center solution.
Calling endpoints
Calling and collaboration endpoints are available from several manufacturers to support communication and work styles. MGT offers a large portfolio of devices from several manufacturers including occasional-use handsets, general business and advanced 4K video collaboration phones. Headset, mobile endpoint, digital whiteboards, and room collaboration devices can also be integrated into your calling and contact center solution.
Markets We Serve
From the teacher in the classroom to the school principal, MGT provides an understanding of the data review process, developing strategies from planning to implementation through teamwork, to ultimately improve student academic achievement at the school level. We found MGT so effective that we expanded their services to the administrative level at all district schools. MGT is an excellent partner to improve student performance.
District Director of Instruction Services
MGT helps us identify our problems, and they bring solutions to the problems that are in the best interest for VIPA… MGT is taking that long-term personal relationship and partnership approach which we value greatly at VIPA.
Nicole L. Scatliffe
Director of Information Technology, Virgin Islands Port Authority
What an abundance of expertise and coaching skills the MGT team has added to ADE’s Principals’ Leadership Academy PLUS! The MGT coaches artfully facilitate content-related discussions during training sessions and provide personalized coaching to current principals across the state of Arizona.
Director of Title II
Arizona Department of Education
You went above and beyond in the presentation. You hit all the high points of our results and weighed in on our conversation when it was most needed. I felt like we were really partners throughout the entire process and I enjoyed working with you and your team.
Jerry E. Chaikin
Chief Administrative Officer, Shaker Heights, Ohio
It has been delightful working with MGT – your group was proactive, responsive, great listeners, included our thoughts in your process, thorough, and professional.
Alice W. Walton
Chief Human Resources Officer, Beaufort County School District
I have been teaching for 21 years. Bar none, this is the best in-service training I have ever had. Add to it the wonderfully positive coaching that you provide, and you have a perfect recipe for success. Thanks for inspiring, positive, and thorough training and coaching.
Alice Springs
1st Grade Teacher, Alpine, Texas
I use the Bento Survey Explorer to understand where folks are using high-quality curriculum and am able to link this to student performance outcomes on the Bento Dashboard to identify gaps or differences in district performance.
Tara McDonald
Partnerships Manager, Teaching Lab
MGT’s team is smart, responsive, impact-focused, and fun. We just love working with MGT.
USBE Leader
State Client
We were very impressed by how efficient they worked, their methodology, their insight, and their professionalism. I would highly recommend MGT and hope to do business with them again for our next study.
Joseph Onzick
Executive Director of Finance, Kane County, IL
Trust is critical when deciding to partner with a consultant on business and facilities projects in public schools. I work with MGT because I trust their knowledge, experience, and integrity. This team have proven, time and time again, to be an invaluable resource.
David Feliciano
Superintendent, La Mesa-Spring Valley Schools
Success Stories
Impact & Insights
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