Calling
Comprehensive calling solutions to support your digital transformation.
On premises and cloud calling solutions for every organization
Today’s work and learning landscape requires a modern calling and communication solution. Whether you need to support call capabilities in the office, support the hybrid workforce, provide collaboration solutions for students and staff, or implement a contact center, MGT can provide a reliable calling and collaboration solution for every organization.
On premises calling and cloud calling solutions with subscription plans enable you to choose the right calling solution for your organization size, allow you to scale, and support your transition to the cloud. Cloud calling supports your drive to digital transformation and provides a secure, reliable, full-featured calling solution in a predictable subscription model. The cloud delivery model increases reliability, reduces hardware maintenance, and ensures systems are up to date with automatic updates. All solutions support emergency calling handling with location support.
Integrated, comprehensive safety solution
Calling solutions deliver integrated messaging and collaboration for a consistent and intuitive user experience for calling, meetings, and messaging. Full-featured integrated messaging includes virtual receptionist, directory-based dialing and personalized voice mailboxes accessed via endpoint, email, app, and browser. Messaging apps provide custom presence status, instant messaging and collaboration spaces for more effective communication.
AI-driven customer experience platform for your contact center
Provide a personal experience to your citizens or customers and resolve issues quickly with AI-driven contact centers. Delivered on premises and in the cloud for scalable, small-to-large contact centers. Automated digital messaging, virtual self-service agents, AI for intelligent routing, workforce optimization, and reporting in a secure and scalable contact center solution.
Calling endpoints
Calling and collaboration endpoints are available from several manufacturers to support communication and work styles. MGT offers a large portfolio of devices from several manufacturers including occasional-use handsets, general business and advanced 4K video collaboration phones. Headset, mobile endpoint, digital whiteboards, and room collaboration devices can also be integrated into your calling and contact center solution.
Markets We Serve
My staff has struggled in the past to do action steps because they don’t get the necessary follow-up, or they get dropped or pushed through the bottom. When they use this tool, the to-dos are always on the forefront. They always get done.
High School Language Arts Teacher
MGT helps us identify our problems, and they bring solutions to the problems that are in the best interest for VIPA… MGT is taking that long-term personal relationship and partnership approach which we value greatly at VIPA.
Nicole L. Scatliffe
Director of Information Technology, Virgin Islands Port Authority
Thanks to MGT, I feel confident in my ability to walk my team through [teaching practice] Teacher Clarity.
Assessment to Achievement Plus Participant
School Administrator, Utah
For more than a decade, MGT has provided our District with an effective facility planning strategy that includes options for growth, asset management, reporting compliance, and financial accounting. From architect/contractor selection to project management, they provide support throughout the process and ensure that construction is efficiently planned, proceeds on schedule, remains within budget, and is completed on time.
Dr. Katie McNamara, Ed.D.
Former District Superintendent, South Bay Union School District
When MGT came in, they heard and they listened and they took the pieces that were already there in the administrative team and then they personalized professional learning opportunities for us … they took it to a whole different level.
Yvett Morales
Principal, Weslaco High School
Cities and governments have a wider network to monitor than schools and a lot more infrastructure e.g., traffic lights, multiple buildings, etc. – it benefits them to have an MSP providing 24/7 monitoring instead of hiring FTEs for it.
School District
IT Director
For these large, weighted survey files, Excel can be cumbersome to use, and cleaning the data in R or Stata takes time and careful attention to detail. Bento allows me to get quick cuts of the data and is much faster than processing the data myself.
Matt Sant Miller
Project Manager, Redstone Strategy
MGT provided Alliant Credit Union with a crucial IT contractor to assist with a major data center modernization project. They were professional, efficient, and hard working. We will continue to engage MGT for future IT staffing support.
William Bylaska
Sr. Manager, Network Security, Alliant Credit Union
I really take advantage of the filters and segments on Bento to understand who the survey respondents are serving because we are focused on specific populations.
Jenny Muniz
Policy Analyst, New America
The staff at MGT are professionals who are experts in all facets of the Strong Foundation Grant. They effectively guided us through all steps of the process, and our teachers truly valued their insights and session facilitation…our local goals and challenges became their goals and challenges.
Dr. Jimmie Walker
Executive Director Curriculum & Instruction, Alamo Heights ISD
Success Stories
Impact & Insights
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