Calling
Comprehensive calling solutions to support your digital transformation.
On premises and cloud calling solutions for every organization
Today’s work and learning landscape requires a modern calling and communication solution. Whether you need to support call capabilities in the office, support the hybrid workforce, provide collaboration solutions for students and staff, or implement a contact center, MGT can provide a reliable calling and collaboration solution for every organization.
On premises calling and cloud calling solutions with subscription plans enable you to choose the right calling solution for your organization size, allow you to scale, and support your transition to the cloud. Cloud calling supports your drive to digital transformation and provides a secure, reliable, full-featured calling solution in a predictable subscription model. The cloud delivery model increases reliability, reduces hardware maintenance, and ensures systems are up to date with automatic updates. All solutions support emergency calling handling with location support.
Integrated, comprehensive safety solution
Calling solutions deliver integrated messaging and collaboration for a consistent and intuitive user experience for calling, meetings, and messaging. Full-featured integrated messaging includes virtual receptionist, directory-based dialing and personalized voice mailboxes accessed via endpoint, email, app, and browser. Messaging apps provide custom presence status, instant messaging and collaboration spaces for more effective communication.
AI-driven customer experience platform for your contact center
Provide a personal experience to your citizens or customers and resolve issues quickly with AI-driven contact centers. Delivered on premises and in the cloud for scalable, small-to-large contact centers. Automated digital messaging, virtual self-service agents, AI for intelligent routing, workforce optimization, and reporting in a secure and scalable contact center solution.
Calling endpoints
Calling and collaboration endpoints are available from several manufacturers to support communication and work styles. MGT offers a large portfolio of devices from several manufacturers including occasional-use handsets, general business and advanced 4K video collaboration phones. Headset, mobile endpoint, digital whiteboards, and room collaboration devices can also be integrated into your calling and contact center solution.
Markets We Serve
MGT has been extremely valuable partners with the Whittier City School District. We have found their expertise in facility planning, financial support, and solar acquisition to be extremely professional and provided technical assistance that was beyond our internal capacity. We are proud to have them as partners.
Dr. Ron Carruth
Former Superintendent, Whittier City School District
The staff at MGT are professionals who are experts in all facets of the Strong Foundation Grant. They effectively guided us through all steps of the process, and our teachers truly valued their insights and session facilitation…our local goals and challenges became their goals and challenges.
Dr. Jimmie Walker
Executive Director Curriculum & Instruction, Alamo Heights ISD
ORCA experienced a significant security event where a firewall misconfiguration led to an opportunity for bots on the internet to launch a brute force attack against the exposed service in an attempt to gain unauthorized access. Thanks to the Rapid 7 solution and MGT’s 24×7 SOC, the attack was detected and the firewall rule was disabled. The security event logs collected in Rapid 7 IDR allowed ORCA to confirm that none of the login attempts during the brute force attack were successful.
Robert Cook
Information Security Manager, ORCA - Sound Transit, Seattle, WA
MGT’s team is smart, responsive, impact-focused, and fun. We just love working with MGT.
USBE Leader
State Client
From the teacher in the classroom to the school principal, MGT provides an understanding of the data review process, developing strategies from planning to implementation through teamwork, to ultimately improve student academic achievement at the school level. We found MGT so effective that we expanded their services to the administrative level at all district schools. MGT is an excellent partner to improve student performance.
District Director of Instruction Services
MGT took the time to understand our needs and even worked with me after hours to find the best long-term solution for us. From the start MGT emphasized a desire to not just be a vendor but instead a partner in it for the long haul dedicated to impact.
Kyle J. Parker
Information Technology Director, City of Lawrenceville, GA
The quality of MGT’s analysis, leadership, and presentation were excellent – shining a light on the opportunities for real improvement for greater equity in our community.
Brandon Wagner
Chief Administrator, Hillsborough County, Florida
Our team was very put-at-ease and interested in how MGT has such a deep bench – not just of individuals but of resources. We knew that no matter what challenge we encountered as Pitkin County, MGT had probably already seen it or had a resource in their library to help us assess how to move forward. In the end, having the Equity team there to serve us made it feel like a small family. We always felt like our needs were taken care of, and having a larger organization to rely on for resources really shines through in the Equity team’s ability to show up for their customers.
Ashley Perl
Community Resilience Manager, Pitkin County
MGT took the time to understand our needs and even worked with me after hours to find the best long-term solution for us. From the start MGT emphasized a desire to not just be a vendor but instead a partner in it for the long haul dedicated to impact.
Ashley Bowman
Business Manager - Regional Fare System, ORCA - Sound Transit, Seattle, WA
Many consultants couldn’t do what you do. Your ability to connect with staff – the DEI committee and those who are not comfortable with DEI work – was a difference maker.
Patrick Hernandez
Arapahoe County
Success Stories
Impact & Insights
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