Calling
Comprehensive calling solutions to support your digital transformation.
On premises and cloud calling solutions for every organization
Today’s work and learning landscape requires a modern calling and communication solution. Whether you need to support call capabilities in the office, support the hybrid workforce, provide collaboration solutions for students and staff, or implement a contact center, MGT can provide a reliable calling and collaboration solution for every organization.
On premises calling and cloud calling solutions with subscription plans enable you to choose the right calling solution for your organization size, allow you to scale, and support your transition to the cloud. Cloud calling supports your drive to digital transformation and provides a secure, reliable, full-featured calling solution in a predictable subscription model. The cloud delivery model increases reliability, reduces hardware maintenance, and ensures systems are up to date with automatic updates. All solutions support emergency calling handling with location support.
Integrated, comprehensive safety solution
Calling solutions deliver integrated messaging and collaboration for a consistent and intuitive user experience for calling, meetings, and messaging. Full-featured integrated messaging includes virtual receptionist, directory-based dialing and personalized voice mailboxes accessed via endpoint, email, app, and browser. Messaging apps provide custom presence status, instant messaging and collaboration spaces for more effective communication.
AI-driven customer experience platform for your contact center
Provide a personal experience to your citizens or customers and resolve issues quickly with AI-driven contact centers. Delivered on premises and in the cloud for scalable, small-to-large contact centers. Automated digital messaging, virtual self-service agents, AI for intelligent routing, workforce optimization, and reporting in a secure and scalable contact center solution.
Calling endpoints
Calling and collaboration endpoints are available from several manufacturers to support communication and work styles. MGT offers a large portfolio of devices from several manufacturers including occasional-use handsets, general business and advanced 4K video collaboration phones. Headset, mobile endpoint, digital whiteboards, and room collaboration devices can also be integrated into your calling and contact center solution.
Markets We Serve
The network downtime severely affected customer service, our reputation, and operational efficiency. Seeking assistance, we reached out to MGT. Since then, our network operation and support have vastly improved, providing greater stability. Previously plagued by frequent downtime, such occurrences are now rare and well-understood. Our network operation and call quality issues are now a thing of the past!
Harvey Knowles
IT Manager, SouthCoast Health, South Carolina and Georgia
Trust is critical when deciding to partner with a consultant on business and facilities projects in public schools. I work with MGT because I trust their knowledge, experience, and integrity. This team have proven, time and time again, to be an invaluable resource.
David Feliciano
Superintendent, La Mesa-Spring Valley Schools
My district has enjoyed a long-standing partnership with MGT through various grants, including RSSP, Strong Foundations, and ESF/TIL. Their unwavering support, guidance, and positive attitude have been invaluable throughout our collaborative projects. I am confident that I would not have been able to manage these grants successfully without MGT’s assistance. Their support has boosted my confidence and contributed to my daily successes!
Stephanie Reagle
Innovations Grant Coordinator, Stafford Municipal School District
MGT’s team is smart, responsive, impact-focused, and fun. We just love working with MGT.
USBE Leader
State Client
The staff at MGT are professionals who are experts in all facets of the Strong Foundation Grant. They effectively guided us through all steps of the process, and our teachers truly valued their insights and session facilitation…our local goals and challenges became their goals and challenges.
Dr. Jimmie Walker
Executive Director Curriculum & Instruction, Alamo Heights ISD
MGT has been extremely valuable partners with the Whittier City School District. We have found their expertise in facility planning, financial support, and solar acquisition to be extremely professional and provided technical assistance that was beyond our internal capacity. We are proud to have them as partners.
Dr. Ron Carruth
Former Superintendent, Whittier City School District
As a current client of MGT, we recommend them as a provider of SIEM solutions, and 24×7 Managed Detection and Response capabilities. Their implementation, on-going management of our solution, and overall engagement with us has been optimal and they have been easy to coordinate and collaborate with.
Phillip D. Dixon
IT Security Manager for HCPSS, Howard County Schools, Ellicott City, Maryland
Cities and governments have a wider network to monitor than schools and a lot more infrastructure e.g., traffic lights, multiple buildings, etc. – it benefits them to have an MSP providing 24/7 monitoring instead of hiring FTEs for it.
School District
IT Director
Of all the turnaround candidates, MGT was the group we had confidence in to rely on to get the job done.
Suzanne Morey
Pueblo Public Schools
Our team was very put-at-ease and interested in how MGT has such a deep bench – not just of individuals but of resources. We knew that no matter what challenge we encountered as Pitkin County, MGT had probably already seen it or had a resource in their library to help us assess how to move forward. In the end, having the Equity team there to serve us made it feel like a small family. We always felt like our needs were taken care of, and having a larger organization to rely on for resources really shines through in the Equity team’s ability to show up for their customers.
Ashley Perl
Community Resilience Manager, Pitkin County
Success Stories
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